Cutie Queens Return Policy
Return policy
Thank you for shopping at Cutie Queens. We are 100% committed to customer satisfaction! If you are unsatisfied with your purchase for any reason, we will assist in making your overall experience amazing.
Returns
You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item(s) must be unused, unworn and in the same condition that you received it. Your item must be in the original packaging. We will issue you a return label once your claim has been processed.
Refunds
Once we receive your item(s), we will inspect it and we will immediately notify you on the status of your refund after inspecting the item.
Once your return is approved, we will refund money owed back to the card you used for your purchase. You will receive the credit within 3-7 days, depending on your card issuer’s policies.
WRONG, DAMAGED OR DEFECTIVE
If there is an issue with the product itself due to defects in materials or craftmanship please contact cutiequeenshelpdesk@gmail.com so we can replace your defected item(s).
NON-RETURNABLE ITEMS
Jewelry
Sunglasses
Gift Items
Sunglasses
Gift Items